Display Craft on the move

Display Craft Signs has finally moved to its new location.
The business made the transition Sept. 25 to 630 E. Votaw St. from its long-time location of Water Street and Western Avenue.
Owner Kyle Teeter said when he bought the shop he knew a change was in order, especially for the work environment.
The main reason for the move was the customers, not for profit. Teeter said moving to increase sales is an expectation but he wanted to make the service better for his clientele in a building that “has more character,” he said.
The second reason was size. Teeter said if the business were to grow it would have been confusing for production, which was in one area, and always contaminated.
This new space is larger and production is separated in three parts. The front of the building is customer service with a small retail shop, the middle is art and design manufacturing and the back of the building consists of clean and dirty production. “Clean” is a dust-free environment for printing and painting while “dirty” includes the router shop for woodworking in a separate barn behind the facility.
During the transition Teeter said Display Craft stayed open and kept someone at the old building to continue business.
Teeter said he and his staff love the facility so far but wish everything was finished. Everything is still a work in progress and 90 percent complete he said.
 “(It was) stressful but it’s been fun,” said employee Cassandra Huelskamp of moving. “In the long run it will definitely be a lot better; it will be a lot more organized.”
Fellow employee Nancy Lininger said trying to adjust to the transition was a little chaotic and stressful but she likes the new building.
“I really felt like in order for us to grow we needed to (move),” she said. “Adding the retail was really nice.”
As far as customers being affected by the change in facilities, Teeter didn’t think so because there isn’t a lot of walk-in traffic.
“Most of the customers are online; three-fourths of the sales are through email or phone,” he said.
Teeter hopes to move some of the last of the items left at the old building to the new site or give them away. He mentioned the business has been around for more than 70 years causing the company to acquire many things.
Although they’re almost done, Teeter said he is still waiting to focus all attention on the customers who have been patient with them during the move.