Courtesy can make this bearable

Courtesy, appreciation, empathy, understanding and patience.

That’s a toolkit for getting through this unusual moment in world history.

Why? Because the COVID-19 pandemic is affecting us all in very different ways.

For some, it’s an inconvenience, something annoying in their lives.

For others — think health care workers, first responders and folks working at the counter at an essential retail outlet — it’s much, much more.

These are the people dealing with new protocols and procedures, and these are the people who — because they serve the rest of us — are at the greatest risk.

And they are the people doing the most to reduce the risk for the rest of us.

No one hired as a check-out clerk or manning the counter at a convenience store signed on for something this complex or this intense.

Like the rest of us, these people are in uncharted waters.

So don’t be a jerk.

That should be rule one.

Courtesy helps. In fact, it can work wonders. Employ a little empathy. Put yourself in their shoes and behave accordingly.

Express appreciation for the job they’re doing. Say thank you. Say it often.

Ask how they’re doing. Show some understanding in this period of crisis.

Social distancing is important, but expressing a little concern and interest in our fellow Americans — at a safe 6-foot distance — costs you nothing and reaffirms our mutual humanity.

Be patient.

Have to stand outside the liquor store because it’s one-at-a-time for customers?

Big deal.

For the umpteenth time, this is not about you. It’s about all of us. And patience matters.

Be courteous, show appreciation, put yourself in the other person’s shoes, demonstrate a little understanding and be patient.

In other words, don’t be a jerk. — J.R.