Process at post office is ridiculous

To the editor:

This is about our postal system.

For those of you who pay your bills yourself, send cards and letters, etc. Have you ever been charged for a bill that didn’t get to its destination on time or was “lost” in the mail, they say? I have.

My Ohio Valley Gas payment was sent on May 15. In June, I got a bill from the company for May and June, with a late charge. My payment should have gotten there on May 16.

I called Ohio Valley Gas and they said they hadn’t received my payment for May. I then paid what I owed. I wasn’t happy about it.

Two days later, Ohio Valley Gas called and said they had just received my payment for May.

I then went to the post office to see why my payment was late. The post mistress told me that they aren’t allowed to handle the mail that is put outside in the mailboxes or the mail in the cubby hole inside. Someone comes and gets it, and it then goes to Muncie or Indianapolis to be sorted, and then it comes back to the Portland area.

This is plain ridiculous.

The postmaster or mistress should be allowed to sort the mail and keep what goes in this area here from the mail that goes elsewhere.

I believe they want us to do everything online.

If you agree with me, you can call (800) 275-8777 to complain or write to the postmaster general at U.S. Postal Service, 475 L’Enfant Plaza SW, Washington, D.C., 20260.

If you take your letter to the post office, go to the large window and ask to keep it in house (for Jay County mail).

Thank you.

Dreama Nichols

Portland